Outages

Outages are handled by the poles and wires guys, aka, your local utility.
If you know your local utility, you can call them directly 24 hours a day, 7 days a week.

You can also contact Griddy at 800-993-6207 and we will connect you.

Oncor Electric Delivery

Dallas/Fort Worth, North and West Texas

Outage Map


Outage: 888-313-4747

Emergency: 800-332-7143

You can sign up for outage alerts via text, email and phone here.

Get Alerts

CenterPoint Energy

Houston and surrounding areas

Outage Map


Outage: 713-207-2222

Emergency: 800-332-7143

You can sign up for outage alerts via text, email and phone here.

Get Alerts

AEP Texas

South and West Texas

Outage Map


Outage: 866-223-8508

Emergency: 877-373-4858

You can sign up for outage alerts via text, email and phone here.

Get Alerts

Texas-New Mexico Power Company

Lewisville and North Texas


Outage: 888-866-7456

Emergency: 888-866-7456

Sharyland West and North Texas

West and North Texas

Outage Map


Outage: 800-545-4513

Emergency: 800-442-8688

Sharyland McAllen

McAllen and Mission

Outage Map


Outage: 956-668-9551

Emergency: 956-687-5600